Job Overview
Job Description:
– Ensure service delivered to our customers meets contractual Key Performance Indicator.
– Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer.
– Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer.
– Prepare complete and accurate work including appropriately notating accounts as required.
Minimum Hiring Requirements:
– Must have at least 6 months of BPO experience. (International and Voice Account).
– Must be at least Highschool Graduate or K-12 Graduate.
– We accept working students.
– Permanent Work from Home Setup anywhere in the Philippines.
– Virtual Training.
– Every application process is virtual.
– Applicants can apply anywhere in the Philippines except from the Bicol Region.
***WE DO NOT ACCEPT APPLICANTS FROM THE BICOL REGION***
– Computer will be provided by the company.
– Remote position (must have functioning home office/space and high-speed internet).
– Amenable to work in rotating shift.
– Salary is from P20,000 to P25,000.
– This is voice account.
Benefits:
With HMO
With Government-Mandated Benefits such as SSS, Pag-ibig and Philhealth.
Paid training
Competitive salary plus allowances
Leave Credits
***START DATE WILL BE JANUARY***
Kindly send your resume to BPOCareercenter@gmail.com
Subject line is WFH(your complete name).